Elton John and Lionel Ritchie have been confirmed as the remaining acts for the season, which should give residents some reassurance about what the Parks call “behaviour record and audience demographic”! This week Royal Parks chief executive Linda Lennon and AEG Live’s Jim King gave community representatives and residents’ associations the latest on stewarding, litter, toilet provision and noise. We will get more details when negotiations with Veolia over litter collection are complete. Dot matrix signs capable of reminding concert goers to use toilets before they leave, not the park or nearby streets, are promised from AEG.
Responding to impassioned complaints about the noise from police helicopters, Inspector Richards also undertook to use no more than necessary for crowd control – though it is still likely for an hour or so after the concerts end, as far as I can see.
AEG are going to produce and distribute to residents in early June an executive summary of their event management plan, complete with phone numbers and email addresses for complaints. These complaints will be handled by a staff member in the concert control room and logged in a way that can be fed back to the licensing committee. If those complaining get an engaged tone, Jim promises there will be a voicemail facility. The phone number will go live on the first day of the set build and be kept live until the removal of equipment after the concerts.
Only six weeks to go!