In response to a comment posted on this site, I now have the event management plan from AEG
and set out below their plans for handling potential problems.
AEG will increase sanitation infrastructure on site by more
than 20% over the recommended guidance. External
sanitation facilities will be provided for customers to
use both during ingress and egress from the event site.
All toilets for the public will be inside cabins and
fully flushable (no plastic portajohn style) so
will be serviceable for longer periods of time.
Litter, Waste and Cleanup
AEG will clean the event site and the surrounding park
areas immediately after each event day finishes. TRP
management staff have the authority to sign off the
public spaces as fit for purpose and thus can request
further cleaning in areas that they feel it is required.
AEG have entered into an agreement with Westminster
Council to pay for additional cleaning of the local public area
outside of Hyde Park. A plan showing the areas with extra
cleaning services is available on request.
Policing and Stewarding
AEG has entered into a private services contract with
The Metropolitan Police to provide additional Police Officers
to be present on each event day. These officers will be tasked with
event duties as deemed appropriate by the Police
and include patrols and operational support both inside
and outside the Park.The Police will also have resources
dedicated to working with Westminster Council Street
Enforcement teams to deal with unauthorised street traders and ticket touts.
AEG has appointed three security contractors to provide security and
stewarding services for the event. These are :
Show and Event Security – Will be responsible for the majority of
the security contract. Roles cover all deployments from the main stage
and all other public areas inside the event as well as all external positions
and egress management.
G4S – Roles cover all backstage and hospitality areas.
SFM – Will be deployed into the community as the event’s Community
Impact Management Team. This new role is to assist the Event
community manager in ensuring a mobile and visual stewarding
presence is maintained in the community at all times and that
sensitive areas are given additional protection on egress routes.
A plan showing the areas with extra community stewarding is
available on request although it should be noted that deployments
will be dynamic and thus reviewed with community representatives
after each event.
Inside the site AEG will provide four customer services pods,
far above industry standard, as well as the usual welfare and
first aid provision. There will also be a dedicated team to
support customers with access needs.AEG will also be
operating a volunteer program that will provide up to
300 trained volunteers to support the paid security,
steward and customer service teams.
AEG and TRP have appointed a specialist Sound Management company
(Vanguardia Ltd) to deliver a new sound management plan for BBSTHP.
This study has resulted in changes to the layout of the event site to what
has been seen before.Our conclusions from the report show that the
new site layout will allow greater control to prevent breaches
of the premises license. AEG have committed to a collaborative
working relationship with Westminster Council’s Environmental
Health Officers to ensure an open sharing of information to
achieve a common set of goals.”
Let’s hope this results in a better concert series for residents than last year! Councillors and officers will be watching closely!